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Diapers Etc. :: Money Back Guarantee & No Hassle Return Policy
Money Back Guarantee & No Hassle Return Policy
If you are not 100% satisfied with your purchase, simply return it for a full refund.
You can return your purchase for up to 30 days from the purchase date.
If you would like to return an item, please contact us for
authorization on a return. You will be issued a Return Merchandise Authorization
Number (RMA) and instructions on how to send your order back to us. Returns received
without an RMA will be sent back to the customer, no exceptions.
Your refund will not include shipping charges previously paid, or shipping charges incurred by sending the product(s) back to us.
The product(s) will be inspected upon receipt. All returns must be in resalable
condition and all original packaging (including invoice) must be in place for full
credit to be issued. No credit or exchange will be issued if the product shows signs
of use, or has been washed. Please make sure all original tags are still in place. Our guarantee does not cover accidental damage or wear of product caused by
customer. Once we have received your return at our warehouse, we will refund your
credit card and send you an email stating that your return is completed. Credits
normally take 3-5 business days to appear on your credit card statement.
You can exchange your purchase for up to 30 days from the purchase date. All product
exchanges should include the original invoice and be mailed to the address noted
The product(s) will be inspected upon receipt. All exchanges must be in resalable
condition and all original packaging (including invoice) must be in place. No exchange
will be issued if the product shows signs of use. Exchanges will ship out as soon as
we receive the original order.
We are always here to help, if you have questions call our customer service
team at 1-866-671-1391.
© COPYRIGHT 2011 - DIAPERS ETC. - ALL RIGHTS RESERVED
DIAPERS ETC. - A DIVISION OF TOMOPANI INC., 16402 PENSHURST PL., LUTZ, FL 33549